Your shopping experience at buyterracottawarriors.com is guaranteed to be a pleasant experience. That is why every product comes with a "100% SATISFACTION GUARANTEE." If you are not satisfied with your purchase for any reason, simply email us for a return authorization number and return the product within 14days from the date you received the merchandise for a full refund (less shipping and handling and a 15% restocking fee.)

Items that are to be returned, must be in its original shape, free of any defect, including but not limited to stained, scratched or torn parts. Please note that you must first email us for a return authorization number.

Order Acceptance

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Buyterracottawarriors.com reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Satisfaction Guaranteed

Here at buyterracottawarriors.com, we realize the risk you take when ordering a product on line. However, we are so proud of the quality of our merchandise that we back every sale by a "100% SATISFACTION GUARANTEE." If you are not satisfied with your purchase for any reason, simply email us for a return authorization number and return the product within 7 days from the date you received the merchandise for a full refund (less shipping and handling and a 15% restocking fee.)

See Return Policy

Simply send us an email and you will be issued a return authorization number which must accompany your return. Please note that all merchandise must be returned in its original packaging and without any damage. We will not accept any item that has been used or damaged.

Although we check all our merchandise for defects or damage prior to shipment, it is the buyers responsibility to check the product as well to make sure it is free of any defect. All defects must be reported to us via email within three days from the date you receive the shipment. We will not accept any claim for damage or defect after the three-day period is over.